航空業のＩＴ化
The Passenger Has Gone Digital and Mobile
Accessing and Connecting Through Information and Technology
Taneja, Nawal K.
- 出版社：Routledge
- 出版年月：2011年 09月
- ISBN：9781409435020
- 装丁：HRD
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装丁について
- 言語：ENG
- 巻数・ページ数：268 p.
- DDC分類：387.7068
- 内容紹介：
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Shows how information and technology can now drive, not just enable, an airline's strategy to become tuly customer-centric at a personalized level, while at the same time enabling the operator to redcuce costs.