21世紀の感情労働
Emotional Labor in the 21st Century
Diverse Perspectives on Emotion Regulation at Work
Organization and Management Series
Grandey, Alicia (EDT)
Diefendorff, James (EDT)
Rupp, Deborah E. (EDT)
- 出版社:Routledge
- 出版年月:2012年 08月
- ISBN:9781848729490
- 装丁:HRD
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装丁について
- 言語:ENG
- 巻数・ページ数:344 p.
- DDC分類:158.7
- 内容紹介:
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Offers a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and propose an agenda for future research on this increasingly relevant and imporatant topic.