ホスピタリティ経営（第３版）
Managing Hospitality Organizations
Achieving Excellence in the Guest Experience
Ford, Robert C.
Sturman, Michael C.
- 出版社：Sage Publications Inc
- 出版年月：2024年 03月
- ISBN：9781071876275
- 装丁：PAP
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装丁について
- 言語：ENG
- 版次：3RD
- 巻数・ページ数：656 p.
- 分類： ホスピタリティ・ツーリズム
- DDC分類：647.94068
- 内容紹介：
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This third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.