- 出版社：Edward Elgar Publishing Ltd
- 出版年月：2024年 02月
- ISBN：9781035334261
- 装丁：PAP
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装丁について
- 言語：ENG
- 巻数・ページ数：368 p.
- 分類： 経営理論・経営戦略
- DDC分類：338.4
- 内容紹介：
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New in paperback. Hardcover was published in 2022. Addressing services management from a broader strategic perspective, this handbook delves into the key issues of analytics and service robots, and their potential impact. Edited by the late Mark M. Davis, it represents an early foray into the new frontier of services management and provides insights into the future of the field.