職業教育・訓練ハンドブック

Handbook of Vocational Education and Training

Foundations for Transforming the Nation

Customer Centric Support Services in the Digital Age

The Next Frontier of Competitive Advantage

デジタル時代のCRM

Customer Relationship Management in the Digital Age

デジタル時代のCRM

Customer Relationship Management in the Digital Age

Artificial Intelligence in Customer Service

The Next Frontier for Personalized Engagement

India's Road to Transformation

Why Leadership Matters

カスタマーサービスにおける人工知能

Artificial Intelligence in Customer Service

The Next Frontier for Personalized Engagement

Customer Centric Support Services in the Digital Age

The Next Frontier of Competitive Advantage

Purpose-Driven Pricing

Leveraging the Power of Pricing for Profit and Societal Good

ラウトレッジ版　部門を越えるデジタル・グローバル・ガバナンス・ハンドブック

The Routledge Handbook of Global and Digital Governance Crossroads

Stakeholder Engagement and Democratization

The Global Rule of Three

Competing with Conscious Strategy

ジャグディシュ・シース（共）著／グローバルな３の法則

The Global Rule of Three

Competing with Conscious Strategy

遺伝子、気候と消費文化

Genes, Climate, and Consumption Culture

Connecting the Dots

The Sustainability Edge

How to Drive Top-Line Growth with Triple-Bottom-Line Thinking

ジャグディシュ・シース（共）著／マーケティングの４つのＡ

The 4 A's of Marketing

Creating Value for Customer, Company and Society

ジャグディシュ・シース（共）著／マーケティングの４つのＡ

The 4 A's of Marketing

Creating Value for Customer, Company and Society

Chindia Rising

Implications for Global Competitiveness

Chindia Rising

Implications for Global Competitiveness

The Rule of Three

Surviving and Thriving in Competitive Markets

Firms of Endearment

How World-Class Companies Profit from Passion and Purpose